Refund Policy
Our policy is valid for a period of 4 calendar days from the date of purchase. If you receive your order and are not satisfied for any reason, you may return the product for a refund. If the 4-day period has passed since the purchase, unfortunately we cannot offer a refund.
Refund Requirements
The following conditions must be met to qualify for a refund:
- Product is defective
- Product is not as described
- Product must be unopened
- Product must be in original packaging
- Product must be unused
- Product must not be damaged
All returned products will be inspected. If the product does not meet these criteria, we reserve the right to refuse a refund.
Perishable goods are exempt from being returned.
Proof of Purchase
To complete your refund request, we require a receipt, purchase order, or another form of proof of purchase. Without valid proof of purchase, refunds cannot be issued.
Sale & Clearance Items
You may return items purchased through our online store at any of our retail locations. Our staff will assist you with processing a return or exchange.
Please ensure that the products are securely packaged so they are not damaged during transport. If a product is returned damaged or used beyond what is required for inspection, we may refuse the refund.
Shipped Products
Products purchased from our online store may be returned at our retail stores. Our team will evaluate the product and process a replacement or refund if the conditions are met.
Products must be packaged securely during transport. If items arrive damaged or excessively used, we may decline the refund.
Contact Us
If you have any questions regarding this Refund Policy, please contact us through our contact form.
